One Point One Solutions Limited engages in the customer life cycle management, business process management, and technology servicing activities in India. The company provides customer center services, such as customer care, debt management and collections, and sales and leads generation services. It also offers back office services, including email management, content management, chat bots solutions, and social media management services, as well as billing, payment/settlement, exception management, account maintenance, charge back, dispute management, and data analysis services. In addition, the company provides business solutions, such as workflow management, speech analytics, business process automation, and quality monitoring services; and IT infrastructure services, security and compliance services, and omni channel solutions. Further, it offers origination services comprising know your customer (KYC), data administration, IB/OB verification, application screening, fraud verification, and underwriting support services; and technical help desk and customers retention services. It serves banking and financial, telecommunications, insurance, airlines, consumer durables, FMCG, e-commerce, retail, and travel and hospitality industries. One Point One Solutions Limited was incorporated in 2008 and is headquartered in Navi Mumbai, India.
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